FAQs

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I aim to dispatch all goods that are in stock within 3-4 days from the order date. 

If you need any items sooner than this please drop me an email and I will do my best to accommodate your request.

Please note that currently I can only offer UK shipping as standard. 

If you would like something sent abroad, please email me for a postage quote, info@sourcedbyholly.co.uk

To ensure I can get all your Christmas goodies to you on or before 24th December, please note my last batch of postage is  going out on Friday 17th December.

For all products bought from 1st November - 24th December, these are returnable or eligible for an exchange up until 1st February 2022.

Attn: Holly Hardy

14 Lowden Road

Herne Hill

London

Se24 0bh

If you wish to return an item, please notify me as soon as possible at info@sourcedbyholly.co.uk. 

Goods must be sent back within 28 days of receiving the items in the same condition it was received. 

Customers are required to pay for return shipping and the order remains the customers responsibility until I receive it back - I therefore suggest you use a tracked postage service with insurance.

Many of the goods are vintage or handmade therefore can have signs of wear or may vary slightly from the image seen. If you are unsure about a specific items condition, please contact me before purchase.

Should there be any damage to the items in your order when it arrives please notify me immediately and I will endeavour to replace this as quickly as possible (where possible).

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